Shirts speak for themselves, so we're here to listen.
With custom apparel, the “customer experience” doesn’t just happen once. It occurs every time someone wears your brand. That is why we strive to never settle for good enough. From concept to commerce and everything in between – every detail matters.
So, after ordering with !nk, we send a survey to each of our customers asking for feedback. Each survey covers Customer Service, Custom Artwork, Product Quality, and Delivery Time.
Here's what they're saying...
All
Custom Artwork
Customer Service
Delivery Time
Product Quality
"We started using Ink this year and couldn’t be happier. I have found cheaper options locally but they are still competitive budget wise while being so so so high quality. This is the first place we’ve found that does legit puff print as well which is a huge bonus. Very happy with the oversized print on our 90’s tees, too. We’ve worked with Robyn and been so satisfied!"
Kelly Jo Cox
"This is my first year working with Ink and I could not be more proud and excited to partner with them. The customer service that I've experienced has been exceptional and I am thrilled to work with Ink again."
Kandace Gerber
"We use Ink for all of our event T-shirts and they are AMAZING! They always over-deliver and produce the highest quality shirts to help us advertise our non-profits!"
Courtney Mainprize
"We’ve been working with Ink for 6 years and have been consistently impressed. The custom designs are truly what set them apart. This company will make you feel like family and will always deliver high-quality products and customer service from start to finish."
Lainie Deerman
"Love Ink Custom Tees! Their customer service is EXCELLENT! Best response time and follow-up in my opinion. Quality of tees is awesome! Definitely would recommend them!"
Wes Howerton
"Excellent customer service and product!! Get that quote and let ’em print your shirt!"
Shannon King
"Cliff always takes great care of my needs with clinic t-shirts!! Was able to work with Robin this past purchase and she did a wonderful job. Great crew That makes up a great company. Will always use!!"
Trisha Benham
"Everything looks great! Designs are straight and the embroidery is very well done. I always receive the shipment next day after I get the shipment notification. Mallory has been absolutely wonderful, great communication and helped out in every way possible."
Donetta Bradford
"I sent the general idea and the artist did exactly as I asked. I wear one of the shirts we ordered often and it’s black and still holding its color and design. Zarah was very nice and helpful."
Garrett Wilkey
"Great communication and willingness to update design to get it just right. It looked great and you worked with me on revisions to get it just right. Shipping was fast and on time based on original order conversation."
Starr Crow
"Our situation was really specific, needing an invoice a full month before product delivery. The order was big and the timeline short, but Zarah pulled it off perfectly."
Richard Quintus
Quintus Seven Holding LLC
"Everyone I worked with was very helpful and prompt. I received nice options to get the best quality. It was exactly within my time frame."
Rebecca Scaife
"Great customer service! And patient with our changes leading up to receiving our shirts! Great Tee! Soft and exactly what we were wanting. Robyn was super helpful and great to work with."
Katie Johnson
"Great customer service! And patient with our changes leading up to receiving our shirts! Great Tee! Soft and exactly what we were wanting. Robyn was super helpful and great to work with."
Joanne Herr
"Zarah responded quickly and was very helpful! She also let me know she was going on leave for a bit, and provided contacts if we wanted to start another project. I felt like the attention was individualized and professional, while also being relational and helpful."
Tara Peddicord
"Zarah is so quick to respond, clear in her communication, helpful, kind… truly top notch. She is knowledgeable and understanding when we have questions or need a change to something. (We were also well taken care of while she was on maternity leave recently!) The creativity of the team is beyond. They nail it on the first try many times and are always quick and happy to turn around a revision when needed. The custom work is a cut above other companies we’ve used in the past- such a difference from “templates” you often see. Always a quick turnaround and that has been huge! When we were in a pinch and it was also a busy time for Ink, the team did everything to speed things along for us to be able to meet our deadline. The straightforward nature of working with Ink is so great!"
Comeca Camp and Retreat Center
"Communication was outstanding! We had a really specific design in our heads and they totally brought it to life! These are flying off our shelves, everyone loves them and they’re great quality!"
Jenn Maher
"I have gotten thousands of shirts printed and have never reported any issues due to print quality. I pick up my orders, but the dock crew know me when I arrive and help load my orders really quickly. I do not believe I’ve ever asked for something and been told you cannot do it."
Kim Howland
"Mallory and Caleb were responsive to emails, answering questions, getting product samples, working through art designs. They were so personable and professional.
We had so many comments from our camp families and staff that they loved the new designs. We appreciated the willingness to listen to our ideas and vision and to convert that into a design that was appreciated by all.
Everything was delivered in a timely way and when promised."
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Your project is unique, which is why we quote every job and create every design exclusively for you.
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